Privacy policy.

Effective Date: 05 Sept 2025
Last Updated: 05 Sept 2025

Retzlaff Consulting Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.retzlaffconsulting.com) or interact with our services.

1. Information We Collect

We may collect the following information when you interact with our website or complete forms:

  • Name

  • Email address

  • Company/organization (if provided)

  • Any other information you voluntarily submit

We do not collect sensitive personal information unless required by law or regulation.

2. How We Use Your Information

We use your information to:

  • Provide access to downloads (e.g., SOPs, white papers, resources)

  • Communicate updates, newsletters, and invitations to webinars or events

  • Respond to your inquiries or requests

  • Improve our website and services

We will not sell or rent your information to third parties.

3. How We Store and Protect Your Information

  • Information is stored securely through our website platform (Squarespace) and associated services (e.g., Squarespace Email Campaigns, Mailchimp, or Google Drive).

  • We apply reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

  • Data is retained only as long as necessary for the purposes described above, or as required by applicable law.

4. Sharing Your Information

We may share limited information with trusted third-party service providers (e.g., Squarespace, Mailchimp, Google) who support our operations. These providers are bound by confidentiality and data protection agreements.

We may also disclose your information if required by law, regulation, or legal process.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time (unsubscribe link in emails)

  • Lodge a complaint with a data protection authority

For EU/UK visitors, we process personal data in line with the GDPR.
For Canadian visitors, we comply with PIPEDA.
For California residents, we comply with CCPA rights on access and deletion.

6. Cookies and Analytics

We may use cookies and analytics tools to improve site performance and user experience. You can disable cookies through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Retzlaff Consulting Inc.
Email: marco@retzlaffconsulting.com
Address: 3669 West 11th Ave, Vancouver, BC, V6R 2K4, Canada